Privacy policy

1. Information we collect

This policy covers our website and debt settlement program.

• Inquiries: your name, email, optional phone number, selected service, and message.
• Enrolled services: relevant creditor records, balances, payment histories, income, and hardship information, under a separate written debt settlement service agreement.
• Website visits: hosting providers may receive your IP address, browser details, and request logs. Google Fonts receives technical information needed to deliver website fonts.

Do not send Social Security numbers, account numbers, or payment details through the form or ordinary email. Request secure instructions for sensitive records. No website or email system can guarantee complete security.

2. How we use and share information

We use information to respond to inquiries, evaluate eligible debts, carry out authorized settlement services, maintain records, address billing questions, and meet legal obligations.

We do not sell, rent, trade, or lease personal or financial information for marketing or lead generation. Information may be shared with:

• Netlify for hosting and inquiry processing, and our email provider for correspondence.
• Authorized personnel, representatives, creditors, or debt collectors as needed for debt settlement services.
• Credit reporting agencies only with a separate appropriate authorization and lawful purpose.
• Recipients required by law, legal process, or regulatory obligations.

An inquiry alone does not authorize account access, creditor verification, or a credit-report request.

3. Contact preferences and your choices

We use your contact details to respond to your inquiry and communicate about enrolled services. A phone number is optional. The form does not request consent to automated marketing calls or texts; telephone contact is not a condition of purchase.

Phone numbers and text-message consent details are not sold or shared with outside parties for their marketing.

Contact carsonfinancialassociates@gmail.com or 321-265-7725 to stop inquiry communications or request access to or correction of your information. Identity verification and legal record-retention requirements may apply.

4. Records and policy updates

Records may be retained for services, legal obligations, or dispute resolution even after communications stop. Changes to this policy will appear on this page with an updated date.

5. Privacy questions